Frank and Carlos were AMAZING!! They were very professional, informative and fast. They educated us and gave us signs to look for, for next time, which we really appreciated. They even cleaned a vent that was dirty! I will definitely recommend ABC Austin Service Express to all my family and friends. BIG Thank you again to Frank and Carlos for getting us back to the rhythm of our lives! Hopefully we don’t have this issue again but if we do, we know who we’re calling.
I am so impressed and thankful to ABC! Our AC went out on a Saturday morning when the temperature was supposed to hit in the 100s. Omar came out to my house promptly to come see what the issue was. My unit was 32 years old, wow! So we replaced the condescending unit and coil. Everything was done on the same day and now I can sleep comfortably. Thank you so much Omar for your promptness, professionalism and quality work. I will recommend both you and your company to everyone.
Thank you so much Carlos and ABC! Our AC unit went out and Carlos stayed until almost 8pm on a Saturday to make sure me and my family can sleep comfortable durning the Texas summer. He was super thorough and made sure to walk us through all aspects of what he installed. Also the price was great! What more could you ask for, great service, quality work and professional employees.
Omar was so wonderful to work with! We had an emergency on Sunday of Memorial Day weekend and he got right in and fixed the AC the same day at a reasonable rate. Highly recommend ABC. Although I neglected to get her name, the lovely lady who answered my call was so nice, knowledgeable and sympathetic to the issue. We will definitely use ABC again.
My AC stopped cooling so my home warranty sent out another company to diagnosis the issue and was given a quote. I called ABC to get a second opinion to make sure I wasn't getting ripped off. Omar came out the same day I called and after he diagnosed the issue he said it was best to go w/ the other company b/c it was cheaper since the warranty was covering some of the repair cost. I appreciated his honesty and I would recommend this company to anyone looking for service.